Lifetime Warranty
Every purchase supports our mission to build a more ethical and sustainable jewelry future.
Flat $40 Shipping within the U.S. + Free Returns
includes shipping
Questions & Answers
General FAQs
Are your diamonds natural or lab-grown?
All of our diamonds are 100% lab-grown. They are chemically, physically, and optically identical to mined diamonds — but more sustainable and conflict-free.
Can I see in person before buying?
Yes! Our Williamsburg, Brooklyn studio is open for appointments. You can try on styles, explore customization options, and meet with us in person.
What warranty or service do you provide?
At Haejin Jewelry we proudly stand behind every piece with our Lifetime Warranty, covering manufacturing defects, prong tightening, and complimentary cleanings. We also offer returns and exchanges within 60 days of purchase (custom designs may vary). Returns are free with our prepaid shipping label, and in-store purchases can be returned at our Williamsburg studio. Read our full Refund Policy and Warranty →
What is your return policy and lifetime warranty?
At Haejin Jewelry we proudly stand behind every piece with our Lifetime Warranty, covering manufacturing defects, prong tightening, and complimentary cleanings. We also offer returns and exchanges within 60 days of purchase (custom designs may vary). Returns are free with our prepaid shipping label, and in-store purchases can be returned at our Williamsburg studio. Read our full Refund Policy and Warranty →
How do lab-grown diamonds compare in value to natural diamonds?
Lab-grown diamonds are more affordable and sustainable than natural diamonds. They offer the same brilliance and durability, but without the environmental or ethical costs. Learn more about the economics of lab-grown vs natural diamonds →
What customers say about Haejin Jewelry
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